Terms and conditions

Individual and group booking conditions Standard rate:

Individual reservations: At the time of booking, the deposit required is the amount equivalent to 50% of the stay, with a minimum of one night. The remaining 50% will be paid upon the client's arrival at the hotel.

Group bookings: To confirm the booking, the deposit required is the amount equivalent to 50% of the stay with a minimum of one night. The remaining 50% will be paid 7 days before arrival at the hotel.

Non-refundable rate: For non-refundable individual or group reservations, the deposit required to confirm the reservation is the amount equivalent to 100% of the stay. The reservation will not be considered confirmed until the hotel has charged the deposit and confirmed it to the customer by email.

Check-in 16.00 ha 22.00 h. Check out: 07.00 ha 12.00 h

Cribs and extra beds Children up to 2 years, cot free of charge Extra bed: see hotel price list. Maximum number of cribs or extra beds per room: 1, depending on the room. Extra beds and baby cots are available upon request and need to be confirmed by the hotel.

Pets are allowed on request and your acceptance must be confirmed by the hotel. Please see additional supplement for pets.

The hotel reserves the right to pre-authorize credit cards prior to arrival.

Cancellation Policy: If you need to cancel your reservation, please always do so in writing, notifying us by e-mail. The cancellation fees that will apply are:

Standard rate: Individual reservations: If the cancellation is made more than 7 days in advance, the amount will be refunded in full, unless you want to apply it to a future reservation. If the reservation is canceled less than 7 days in advance, the advance amount is lost, with a minimum of one night. If the reservation is canceled less than 7 days in advance of the arrival date or does not appear (no show), the total stay will be charged.

Group bookings: Amounts paid as deposits are always considered non-refundable. Therefore, cancellation fees are equivalent to the deposits paid. In the event that the client wishes to leave before the scheduled departure date, the penalty is equivalent to the total stay. The client must reliably notify the hotel of any arrival after 10 p.m. on the day of arrival.

Warning: a reservation may be considered a "no show" (the client does not show up) if the client, without prior notice, shows up after 10:00 p.m. on the scheduled day of arrival.

Making the reservation implies acceptance by the client of the contracting conditions.

---- YOUR RESERVATION CONFIRMS YOUR ACCEPTANCE OF THESE CONDITIONS ---